Thank you for visiting the Business Energy Services Team (B.E.S.T.) web page!

 

The Business Energy Services Team (B.E.S.T.) Program, funded by California ratepayers under the auspices of the California Public Utilities Commission (CPUC), is designed to promote the installation of energy efficient lighting and other measures for small commercial and industrial businesses. The program covers the San Diego Gas & Electric service territory, City of Oakland Pacific Gas & Electric customers, and City of Long Beach Southern California Edison customers. Click on a selection below to find out more about the B.E.S.T. Program.

 

Overview

Update on Funding Levels (as of January 26, 2004)

Text Box: The projects will help customers reduce electric bills by reducing energy usage and overall electric demand. 

Eligible Participants

Program Benefits

Typical Measures Recommended

Rebate Levels

Program Process – for the customer

Program Process – for the contractor

Contractor Payment

Contact Information

Documents 

Web Software Help

Sample Savings Calculation

Program Approved Contractors

Log In

 

 

Overview

XENERGY Inc., in partnership with San Diego Regional Energy Office, City of Oakland, and City of Long Beach, are offering a B.E.S.T. Program to small nonresidential customers.

 

Funds will be awarded on a first-come, first-served basis. The program started November 1, 2002 and is targeted to run through December 31, 2003, unless funds are allocated before that date. All projects must be installed by March 31, 2004 to receive incentives.

 

The program provides incentives for implementation of cost-effective high-efficiency lighting, HVAC, and customized measures such as controls and window film. Incentives averaging 75% of the cost for the installation of approved measures are provided directly to the contractor, once the installation has been verified as completed per the Contractor Agreement.

 

The City of Oakland B.E.S.T program has received additional funding and deadlines have been extended.  All projects for the City of Oakland must be committed (signed Participation Agreements) by March 31st and installations must be completed by June 1st, 2004.  San Diego and Long Beach are currently closed to new applications.

 

 

Update on Funding Levels

Program

% Funds Committed

SDREO

100.0%

Oakland

69.9%

Long Beach

100.0%

 

Eligible Participants

Oakland Energy Partnership B.E.S.T. Program

Located within the City boundaries of Oakland

·         Pacific Gas & Electric non-residential customers with:

o        Maximum electricity demand less than 100 kW.

 

San Diego Regional Energy Office and City of Long Beach B.E.S.T. are CURRENTLY CLOSED TO NEW APPLICATIONS.

San Diego Regional Energy Office B.E.S.T. Program

All San Diego Gas & Electric non-residential customers with:

·         Annual maximum electricity demand between 20 –100 kW.

·         Schedule A rate customers are not eligible.

 

City of Long Beach B.E.S.T. Program

Located within the City boundaries of Long Beach

·         Southern California Edison non-residential customers with:

o        Maximum electricity demand less than 100 kW.

 

To determine if the customer falls within the electricity demand requirements without seeing the utility bill history, we have some rules of thumb values based on the average kW per square foot (sf) by business type. Calculations were made assuming 3,000 hours of full load operation. When using these numbers, please make sure that you are aware that some assumptions may not be valid for the facility in question.  XENERGY will check to verify customer’s eligibility.  These rules of thumb simply provide a rough estimate of the square footage that typically may be eligible.

Table 1
Square Footage Rules of Thumb

 

kW/sf

Therms/sf

SDREO B.E.S.T.

20 kW –100 kW

Typical sf 

Oakland and Long Beach

<100 kW

  Typical sf 

College

0.005

0.49

4,000 – 20,000

< 20,000

Hospital

0.017

0.88

1,176 – 5,880

<5,880

Hotel

0.005

0.48

4,000 – 20,000

<20,000

Large Office

0.009

1.17

2,222 – 11,110

<11,110

Retail

0.004

0.26

5,000 – 25,000

<25,000

School

0.003

0.66

666 – 33,335

<33,335

Small Office

0.005

0.21

4,000 – 20,000

<20,000

Average/Other

0.007

0.59

2860 – 14,285

<14,285

 

 

Program Benefits

·         No-cost energy assessment to:

o        Identify potential energy-saving equipment opportunities

o        Determine the amount of project costs

o        Determine rebate level

·         Installation of identified opportunities

·         Energy bill cost reductions.

 

Typical Measures Recommended

·         Lighting efficiency retrofits (e.g., T-8s and electronic ballasts, day-lighting, occupancy sensors, and compact fluorescent lamps)

·         Programmable controls or energy management systems

·         Window film to reduce solar heat gains

·         Outside air controls to help reduce heating and cooling needs

·         Custom measures that can produce savings at a specific facility.

·         Eligible projects may not be part of new construction, additions or expansion, first tenant improvement, or change in building function (for example, changing a facility from a grocery store to a gym).

 

Rebate Levels

The maximum rebate level is capped at 100% of total project costs.

 

Project costs are determined from standard costs. XENERGY has developed a set of standardized measure costs derived from contractors input to expedite the approval process. However, participants can opt out of the standardized pricing option by submitting an alternative plan for review prior to the issuance of the Proposal and Participation Agreement. 

 

Measure Type

Maximum Rebate Amount

Screw-In CFL

$250 / kW*

Hardwired CFL

$750 / kW*

All other lighting retrofits

$750 / kW*

Occupancy Sensors

$250 / controlled kW

Programmable Thermostat

$15 / cooling ton

Window Film

$2.50 / sq ft of film

Economizer Control

$75 / cooling ton

Custom Electric

$0.20 per annual kWh saved

Custom Gas

$1 per annual therm saved

*kW saved is connected kW (i.e., not peak demand kW)

 

Customers

The following table illustrates the steps that occur during program participation.

 

Program applicants will pay the contractor for their portion of the installation costs. The program has a list of approved contractors. Approved contractors use standard proposal and standardized measure costs to simplify the approval process for a rebate.

 

Our Project Team

Your Business

Step 1 – Program Overview and Facility Survey

Ø       Our representative or contractor will provide a short overview and conduct a quick assessment of your facility.

Ø       You sign an Access Agreement that simply gives us permission to conduct the survey.

Ø       You provide a copy of your recent utility bill so we may expedite eligibility verification.

Step 2 – Project Proposal and Participation Agreement

Ø       We provide you with a detailed Project Proposal that includes expected savings, project costs, payback period and the incentive amount we’ll pay.

Ø       You review the Project Proposal and sign if you wish to proceed with the project. 

Step 3 – Eligibility Confirmation

Ø       We will obtain information you’re your utility that confirms your eligibility.

Ø       In some cases, you may need to sign an Authorization Form to Obtain Billing History.

Step 4 – Pre-Installation Inspection

Ø       We conduct a final check to ensure that all proposed measures are feasible and appropriate.

Ø       No action required.

Step 5 – Measure Installation and Project Completion Form

Ø       The contractor will contact you to schedule the installation. 

Ø       Once the work is complete, the contractor will provide you with a Project Completion Form for signature.

Ø       In most cases, the measures can be installed with little or no business interruption.

Ø       You sign the Project Completion Form to confirm that work has been completed to your satisfaction

Step 6 – Post-Installation Inspection

Ø       We verify that all measures were correctly installed.

Ø       No action required.

Step 7 – Final Project Notification

Ø       We notify you and the contractor that the project passed the inspection and provide a summary of final project costs, incentive payment and the amount you owe the contractor. 

Ø       You notify us only if the Final Project Notification is incorrect. 

Ø       You receive an invoice from the contractor for only your portion of the project cost.

 

 

Contractors

The following table indicates the contractor’s role in the Program process. The Contractor will be expected to complete each step in a timely manner. There are two ways that Contractors can be assigned projects under this Program.  Contractors may solicit eligible businesses on their own and/or be assigned projects by XENERGY.

 

Contractors are welcome and encouraged to solicit their own projects. XENERGY will provide general program overview training to inform Contractors of the program guidelines and procedures. XENERGY will also solicit projects directly and will assign those projects to pre-qualified contractors. In order to insure that Customers receive services that meet their unique needs, the Contractor selection process will use the following criteria: languages spoken and written, measures recommended in the proposal, proximity to the proposed project, contractor workload availability, and a Contractor performance indicator (from previous projects performed under this Program).

 

Being an Approved Business Energy Services Team Program Contractor does not guarantee any amount of work under the Program.  However, projects that are solicited and developed by a Contractor will not be reassigned to another Business Energy Services Team Program Contractor unless the developing Contractor does not comply with the program rules and the terms of this agreement. 

 

XENERGY has developed a Web-based tool for Contractors to use to develop proposals, print project forms, and track projects. Contractors are encouraged to use the Web site to expedite and streamline their projects. XENERGY’s Web-based tool will automatically incorporate the applicable standardized prices for each Proposal and Participation Agreement.  Contractors who do not choose to use the Web site may work with XENERGY to produce project proposals and track forms. XENERGY will track all projects using the Web software.

 

XENERGY Initiated Projects

Contractor’s Role

XENERGY’s Role

Step 1 – Customer Site Visit, Proposal, and Contractor Selection

 

XENERGY performs an inspection of the Customer site, prepares a proposal, and verifies that the Customer is eligible to participate. Customer approves the proposal and Participation Agreement. XENERGY assigns a Contractor based on the project needs and sends the Contractor a copy of the proposal.

Step 2 – Contractor Acceptance of Project

Contractor reviews proposal and, if agreeable, sets up a site visit to verify proposed measures. If there are changes to the proposal, Contractor submits these to XENERGY for review.

XENERGY reviews changes and authorizes work if appropriate. Authorization allows Contractor to print (or have XENERGY send out) a work order.

 

 

Contractor Initiated Projects

Contractor’s Role

XENERGY’s Role

Step 1 – Contractor Site Visit

Contractor visits Customer site; obtains signed Access Agreement from customer, and proposes an implementation package that meets the needs of the Program. Contractor provides the Customer with a Proposal form (from the Web or through XENERGY).

Provide Contractor with access to proposal tool on the web and/or enter proposal details into XENERGY system to produce a Proposal and Participation Agreement.

Step 2 – Proposal Generation, Customer Acceptance, and XENERGY Site Visit

Contractor notifies XENERGY once the Customer accepts and signs the Proposal. Contractor collects Consent Form from Customer allowing XENERGY to obtain billing history to confirm eligibility.  Contractor returns signed forms to XENERGY.

XENERGY performs a site visit to verify proposal, validate Customer’s eligibility for the program, and authorizes the project. XENERGY notifies Contractor when Work Order is authorized.

 

All Program Projects

Once a contractor has been assigned, all projects follow this path.

 

Contractor’s Role

XENERGY’s Role

Step 3 – Create Work Order

Contractor prints out project work order (using the web or by getting a hard copy from XENERGY). Contractor notes any changes required based on the site visit and sends signed work order to XENERGY.

XENERGY authorizes contractor to proceed with installation.

Step 4 – Installation and Post Inspection

Contractor schedules installation services according to Customer needs. Contractor performs installation and sends a Project Completion Form signed by the Contractor and the Customer to XENERGY.

XENERGY performs a post-inspection of the site to verify installation. Once approved, XENERGY sends the Contractor a Project Notification Form that itemizes the approved payment.

Step 5 – Final Approval Process

Contractor and Customer have 14 days after the date on the Project Notification Form to contest the project completion details.

Once the project is approved and the 14 day waiting period has passed, XENERGY will request that a check be issued for the Contractor’s portion of the work. Contractor will receive this check within 41 days from the project completion date.

Step 6 – Payment

Contractor receives Program portion of costs directly from XENERGY or SDREO (SDG&E customers). Contractor invoices customer for balance of the project cost.

 

 

 

Contractor Payment

The contractor will be paid the incentive directly. The customer is responsible for paying the contractor for their portion of the project costs as stated in the Participation Agreement.

 

Contractor must provide XENERGY with their tax identification number (usually FEIN). This is required for XENERGY to be able to do tax reporting when paying project invoices.

Please include on your invoices the following statement:

 

“Labor and materials for the energy efficiency retrofit was partially paid for by a rebate from the Business Energy Services Team Program.”

 

 

Contact Information

Contact a representative in your area for more information.

 

 

City of Oakland

San Diego Area

City of Long Beach

Local

510 – 285 - 4111

858 – 675 - 8041

 

Toll Free

 

800 – 576 - 6392

800 – 576 - 6405

Email

oaklandbest@kema-xenergy.com

sdreobest@kema-xenergy.com

longbeachbest@kema-xenergy.com

Fax

510 – 891 - 0430

858 – 675 - 0904

510 – 891 - 0440

 

 

Documents

Contractor Application

Contractor Agreement

Policies and Procedures

List of Active Participants

San Diego Area Program Flyer

Oakland Program Flyer

City of Long Beach Program Flyer